Privacy notice

Last updated 2026-11-10

This notice explains what personal information Somar POS, part of Somar Business Suite, holds, why, and what you can do about it. The service is run by the operator of this service (“we”). It follows the Data Privacy Act of 2012 (Republic Act No. 10173).

1. What we hold

Your account: your name, business name, email address and password. The password is stored only in a scrambled (hashed) form that cannot be read back.
Your business records: stores, menu, prices, stock, sales, receipts, shifts and settings.
Your staff: the names, email addresses, roles, PINs (hashed), clock-in times and actions of the people you add.
Your customers: the details you choose to record, such as names, phone numbers, email addresses, loyalty points and gift cards, and the name and ID number of a senior citizen or person with disability when a discount is given, because sales records for those discounts must show them.
Photos at the till: if your business switches on “Second person for voids”, the tablet takes a photo of the person who voids, refunds or cancels without a second person. Only people your business allows to review voids can see it. Tell your staff before you switch it on.
Technical records: the internet address a request comes from and a log of who did what, used for security and to stop abuse.

2. Why we hold it

To run the service for your business: signing you in, recording sales, producing receipts and reports, keeping tablets in step, sending emails you ask for (such as a password reset link), keeping the service secure, and meeting legal duties. We do not sell personal information and do not use it for advertising.

3. Who is responsible for what

For your own account details, we decide how the information is used. For the staff and customer details you enter, your business decides and we only process them on your instructions. Requests from your staff or customers about their information should go to your business first; we will help you answer them.

4. Who else sees it

Only the providers needed to run the service, such as server hosting, network protection and email delivery, and only for that purpose. We also disclose information when the law requires it. Other businesses using the service cannot see your data.

5. How it is kept safe

Connections are encrypted, passwords and PINs are hashed, each business’s data is kept apart, staff see only what their role allows, and sensitive actions are logged. Backups are made regularly and kept for a limited time. No system is perfectly secure; if a breach affects your information we will tell you and the National Privacy Commission as the law requires.

6. How long it is kept

For as long as your account is open. After you ask us to delete your account, your data is removed from the live system, and from backups as they expire. Remember that tax rules may require your business to keep its own sales records for several years; download them before you close the account.

7. Cookies

The back office uses one cookie, to keep you signed in. There are no advertising or tracking cookies.

8. Your rights

You may ask to see the personal information held about you, have it corrected, receive a copy, object to or limit its use, or have it deleted, and you may complain to the National Privacy Commission (privacy.gov.ph). To use these rights, write to the operator of this service.

9. Changes

We will update this page when the notice changes and tell you in the back office or by email when a change matters.